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The Toyota Way to Healthcare Excellence: Increase Efficiency and Improve Quality with Lean (ACHE Management)
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The Toyota Way to Healthcare Excellence: Increase Efficiency and Improve Quality with Lean (ACHE Management)

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The Toyota Production System model, or Lean, is not new. It has been successfully used in manufacturing companies for decades and is now making dramatic improvements in healthcare institutions as well. This straightforward guide explains what Lean is, how it works, and how to implement the strategy at your organization. What do the production of cars and the care of patients have in common? In both cases, the goal is to deliver high-quality, error-free results. Lean is a proven strategy for providing safe, hassle-free, and cost-effective care. Learn from success stories from healthcare organizations Real-life examples illustrate how well Lean works. These accounts will help you gain a sense of what s involved in implementing Lean in healthcare. How do you get an organization to adopt Lean as its improvement strategy? How do you bring people on board? How do you put the Lean infrastructure in place? How do you even start? These stories will answer your questions about applying Lean, and perhaps most important, convey the remarkable results you can expect.

Product Details:
Author: John R. Black
Paperback: 224 pages
Publisher: Health Administration Press
Publication Date: May 01, 2008
Language: English
ISBN: 1567932932
Product Length: 9.0 inches
Product Width: 6.0 inches
Product Height: 0.5 inches
Product Weight: 0.85 pounds
Package Length: 9.0 inches
Package Width: 5.9 inches
Package Height: 0.6 inches
Package Weight: 0.8 pounds
Average Customer Rating: based on 3 reviews
Customer Reviews:
Average Customer Review: 4.5 ( 3 customer reviews )
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Most Helpful Customer Reviews

9 of 10 found the following review helpful:

4Usefulness of this bookFeb 12, 2009
By Donald Bryant
The Toyota Way to Healthcare Excellence: Increase Efficiency and Improve Quality with Lean
The book is great for leaders who are new to the concepts of Lean as a tool to greatly improve the delivery of healthcare. Gives a good overview of what Lean is about.

I do disagree with Mr. Black about the need for having a mentor or sensei who has 20 years of experience and has been through training with Toyota Lean masters. It is ridiculous to think that such a large body of trained experts exist to help the population of healthcare providers. Plus, his assertion that a company needs only this approach and none others, such as TQM or Six Sigma, is debatable. After all, the American Society of Quality endorses a Lean Six Sigma approach. I am sure that Toyota uses other techniques too, such as DOE and Taguchii methods to overcome special problems in manufacturing.

2 of 3 found the following review helpful:

5ExcellentJan 13, 2011
By S. Manthey
Healthcare today must be transformed! Politicians will not solve this problem that faces America. Healthcare professionals including administrators and providers must take the lead and make healthcare affordable. Mr Black has given America the answer. Imagine if all of America could see 50% improvement in number of patients seen with ZERO defects at the same cost. This is possible with John Blacks approach to LEAN!

1 of 2 found the following review helpful:

4Great MessageNov 02, 2009
By Ask Doctor Lean
Today I can count on two fingers the people who are truly qualified to write a book on Lean Systems. John Black would be the first I would recommend. Yes, there is much more more to be learned and eventually written on the topic of transforming organizations into waste free work places, but this is a great beginning.

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