The Memory Jogger II is an easy-to-use pocket guide that describes tools to help you make continuous improvements in an organization. The tools help people at all levels participate in identifying and solving problems; eliminating rework; streamlining processes; improving cross-functional communication; decreasing costs; and measuring results. The guide supports organization-wide consistency and participation in creating organizational breakthroughs and improvements. It measures 3.5" x 5.5".

Average Customer Review: ( 15 customer reviews )
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It is NOT a book that will give you all the theory behind the methods, nor the history of how they were developed and have evolved. It SIMPLY (and that's the beauty of it) describes when, why, and how to use the variety of tools, and gives very helpful examples showing them in action.

This ... book is worth more to me than most of my $100 textbooks combined -- and it's one I'll keep and not resell.

8 of 9 found the following review helpful:

Great little book on CPIOct 18, 1999
By Keith Watt
This little book can go anywhere, and gives excellent examples of continuous process improvement tools. The explanations are straightforward, and you don't need to be an engineer or statistician to understand and apply the tools, techniques, and concepts presented.

3 of 3 found the following review helpful:

Tools for excellenceJun 30, 2006
By Chris Ingalls
This book is set up for anyone to have many tools for them to use at anytime. It has flowcharting, public speaking, many diagrams, and several team based exercises to help become better. In the front of the book it has a tool selector, and it takes some of the guess work out of tool selection.This is just one of many great books this company offers. Our copmany uses several of these in our professional training with our clients. This is a really good book for those looking for continuous improvement. The Memory Jogger Plus is an excellent book also and has many great tools and other goodies.

5 of 6 found the following review helpful:

Good book for laying out flow charts. Gets the job done!Apr 18, 1999
By pinalpds@hotmail.com
This little "pocket book" can and does go everywhere. Helps to prepare and layout the flow of just about any problem. The book has many excellent ideas and examples of necessary thought processes for just about any organizational problem to solve. Tho' it's called a memory jogger....it gets you up and "running" fast.

1 of 1 found the following review helpful:

Memory Jogger IINov 25, 2008
By Joshua D. Smith
This book is excellent! It contains not only the 7 classic quality tools but many many more that I have not ever heard of before. I will definately use this book over and over in my analyst career.

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