Customer Focused Manufacturing

To meet the changing needs of customers and ensure profitability over the years to come, Milwaukee Electric Tool Corporation successfully transformed their manufacturing system to a more flexible, short lead-time system by adopting cellular manufacturing, kaizen, and Just-In-Time production techniques. In the process, they realized remarkable improvements in productivity and profitability. "Customer Focused Manufacturing" presents the innovative techniques they used for creating a highly flexible workforce and details the steps they used when implementing a cell, from appointing a cell facilitator to starting production.