| | |  | Games and Simulations | Home » » » Creating a Lean Culture: Tools to Sustain Lean Conversions, Second Edition | | | | | | | Description: | | The new and revised edition of this modern day classic provides the critical piece that will make any lean transformation a dynamic continuous success. It shows you how to implement a transformation that cannot fail by developing a culture that will have all your stakeholders involved in the process and invested in the outcome. It will teach you how to build success from the top down and the bottom up at the same time. If you are a leader at any level in an organization undergoing or considering a lean transformation, this is where you should start and finish … and start again. Now empowered with five more years of accumulated knowledge and experience, David Mann’s seminal work: - Offers new insights on applications of lean management in administrative, technical, and professional environments
- Provides new guidance on how to begin implementing lean management in discrete manufacturing, office, and process manufacturing environments.
- Details specifics on how to engage executives through gemba walks*
- Shows the difference between measuring improvement through results and through processes
- Adds new case studies throughout
- Expands the lean management assessment based on actual use, and now offers up two separate versions (both available online) one for manufacturing and one for administrative, technical, and professional settings
*In a gemba walk, a teacher, or sensei, and student walk the production floor. The teacher asks the student to tell what he or she sees and, depending on the answer, asks more questions to stimulate the student to think differently about what is in front of him or her. This includes learning to see what is not there…Gemba walks often include assignments to act on what the student has come to see. … Praise for the First Edition of the Shingo Prize Winning International Bestseller:
"… an excellent review of one of the most common implementation issues in a lean transformation -- the essential day to day work practices of team leaders/supervisors/value stream managers that enable the lean system."-- George Koenigsaecker, President, Lean Investments, LLC "The purpose of lean systems is to make problems glaringly obvious. If implementation does not include standard leadership and cultural support systems to constantly address problems, the point of the system is missed. Many books address lean tools and initial conversion, but if you want the system to stick, read David's book."--Robert (Doc) Hall, Editor-In-Chief, Target, Association for Manufacturing Excellence
"Mann's book is an excellent start toward Lean Leadership as 'process-dependent' rather than 'person-dependent' in style."--Ross E. Robson, Executive Director, Shingo Prize for Excellence in Manufacturing
| | | Product Details: | | | Author:
| David Mann | | Paperback:
| 316 pages | | Publisher:
| Productivity Press | | Publication Date:
| March 17, 2010 | | Language:
| English | | ISBN:
| 1439811415 | | Product Width:
| 1.68 centimeters | | Product Height:
| 2.5 centimeters | | Product Weight:
| 0.01 pounds | | Package Length:
| 9.7 inches | | Package Width:
| 6.9 inches | | Package Height:
| 0.8 inches | | Package Weight:
| 1.45 pounds | | Average Customer Rating:
|  based on 29 reviews |
| | | | Customer Reviews: | |
Average Customer Review:
 ( 29 customer reviews )
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31 of 31 found the following review helpful:
 An Executive's Management Guide that's long overdue.Aug 25, 2006
By Danny T. Moore
"Lean Professional"
One of the chronic problems to successfully implement and sustain a lean initiative is the confusion of management's role--how to be engaged and support beyond funding and verbal endorsement of a lean initiative. Surveys show a 56% success rate with lean. There is a crying need for a guideline for management to be aligned with the floor changes at ALL levels of management. This is key to developing a lean culture. The reason I like Mann's book is that he touches on things that aren't found elsewhere to developing a LEAN MANAGEMENT SYSTEM. Companies typically will hire consultants in hopes of taking them to lean nirvana. But, for most orgs, there are two components that could hurt you: the recalcitrant manager (typically 15-20%) and the rest of the organization that want to be engaged but don't know their role. Both could doom your efforts. Mann's provides an excellent prescription to help you get management realigned with standard roles and specific daily tasks at all levels. Without this, you're dead. I only wish his book was better written to facilitate application. The content is practical but the format isn't--more visuals are needed and a too wordy--but, the goods are definitely there. You won't be disappointed; I still highly recommend this book. If you are looking for some guidelines for conducting a Gemba walk or developing an assessment (don't miss his Appendix) he goes into great detail. The book is divided into two major sections:
What is the Lean Management System?
Ch 1: The Missing Link in Lean
Ch 2: The Lean Management System's Principle Elements
Ch 3: Standard Work for Leaders
Ch 4: Visual Controls
Ch 5: Daily Accountability Process
Learning Lean Management & Production: Supporting Elements
Ch 6: Learning Lean Mgmt: Sensei and Gemba Walks
Ch 7: Leading a Lean Operation
Ch 8: Solving Problems & Improving Processes--Rapidly
Ch 9: People--Predictable Interruption; Source of Ideas
Ch 10: Sustain What you Implement
Appendix, Glossary, References, Index.
30 of 30 found the following review helpful:
Clearly shows you why something so simple is so hard to doApr 11, 2007
By M and G
I've been doing Lean since 2000 (Six Sigma earlier, 1997) and have been applying general Toyota methods with what I'd consider a very good amount of success. The problem has been, how do you convey the necessity of the Toyota Lean method as a complete "business system" as opposed to JIT and "tools" thinking for busy, batch-thinking individuals? This book fills the gaping void.
Pro:
-Straight forward principles, complete and thorough
-Appear to be true to the Toyota principles as I have seen demonstrated by ex-Toyota executives/leaders turned consultants
-Drives to the heart of lean as a business system, with many elements that I've personally tried or seen work well
-A Shingo Prize winner... impressive
-Avoids excessive Japanese terminology (not an issue for me, but sometimes an issue for others)
Con:
-I think that the power of IT applications is somewhat understated, and pitfalls of using or attempting to use IT-related systems not well described. Would like to see a better description of pitfalls and issues more specifically. Until then, think of IT as you would if you were automating a process... it had better be high volume and well understood/mature.
Bottom Line: I think this a must-have text, and it is excellently written and laid out... plus it's to the point reinforced with numerous short case study examples. I'd recommend pairing this book with "The Toyota Way" (read that first to pave the way for this book). Also consider "The Toyota Way Fieldbook" as the ideal 3rd text to study. A word of caution, these books require a whole new way of thinking and commitment.
14 of 14 found the following review helpful:
Book has quite an impact on new lean leadersJun 19, 2007
By Mark Graban
"Blogger, author, consultant, speaker"
This is a fantastic book, one of the small number of "core" lean books that I recommend to people. I've used the book with many healthcare clients who are new to lean. They have loved the book so much that they have read it three times, learning something new each time, and learning something different at each stage of their lean learning journey. The most frequent comment I hear is that the book means one thing to them before they start but it means even more to them after they have "struggled" with a lean environment on their own, revisiting the book and its concepts helps immensely.
Mann's book helps make concrete the vague notion of a "lean culture" and spells out steps leaders can take to start moving in that direction. The book doesn't promise quick fixes, nor should it, but it puts you on the right path to developing your people, your leaders, and your problem solving skills. Kudos to David Mann for a very practical, actionable guide for lean leaders or those of us who strive to become lean leaders.
6 of 6 found the following review helpful:
Managing in a Lean OrganisationMar 07, 2007
By Mr. Ross Maynard
There are many books on the principles of lean, how to map value streams, 5S and so on. I am not aware of any other books devoted to how managers should behave in the lean environment. This book concentrates on the management "process" and recommends a number of key behaviours for lean leaders:
1) Leader standard work - i.e. standard tasks, notably walking the work area and reviewing performance on the "gemba", as a regular activity;
2) Visual controls - linking cell and value stream visual management with strategy;
3) Daily accountability meetings.
It is fairly straightforward to understand, and it is a short book (less than 200 pages) but it makes its points well and its clear focus highlights the importance of these simple activities and behaviours for managers to reinforce and sustain the lean philosophy. I particularly like the chapter on people and participation. The book could have an easier style but overall I recommend it for all managers moving towards lean. Without managers displaying the lean culture in their actions, the transformation will not hold.
3 of 3 found the following review helpful:
Great reference on real leanOct 05, 2007
By TPS Student
This book fills an essential gap between Liker's Toyota Way and the many books on Lean Tools.
We intentionally didn't begin our lean transformation in our large service orgnization until we had this book because we saw the folly in trying to implement a bunch of lean tools without the necessary management system.
We have visited some Tier 1 Toyota suppliers and Kaizen really means continuous improvement not a succession of week-long projects that many big-time consultants and organizations focus on.
This book is our defacto lean transformation handbook and I am glad to see that it has become a standard reference for at least two MBA programs in the area.
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